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Privacy

We are very pleased that you are interested in our company. Data protection is of a particularly high priority for the management of the company Informationstechnik Graf UG. The use of the Internet pages of the company Informationstechnik Graf UG is basically possible without any indication of personal data. However, if a data subject wants to use special company services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Graf Informationstechnik. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of the rights to which they are entitled by means of this data protection declaration.

As the controller responsible for processing, Informationstechnik Graf UG has implemented numerous technical and organizational measures to ensure the most complete possible protection of personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us in alternative ways, for example by telephone.

  1. 1. Definitions

The data protection declaration of the company Informationstechnik Graf UG is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms, among others, in this data protection declaration:

  • a)    Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject"). A natural person is considered to be identifiable if, directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features, the expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person can be identified.

  • b)    Affected person

Data subject is any identified or identifiable natural person whose personal data is processed by the data controller.

  • c)    Processing

Processing is any process carried out with or without the help of automated procedures or any such series of processes in connection with personal data such as collecting, recording, organizing, organizing, storing, adapting or changing, reading out, querying, using, disclosure by transmission, distribution or any other form of making available, matching or linking, restriction, deletion or destruction.

  • d)    Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.

  • e)    Profiling

Profiling is any type of automated processing of personal data, which consists in using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, personal Analyze or predict that natural person’s preferences, interests, reliability, behavior, whereabouts or relocation.

  • f)     Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures that ensure that the personal data not assigned to an identified or identifiable natural person.

  • g)    Responsible or responsible for processing

The person responsible or responsible for processing is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data. If the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for his naming can be provided for by Union law or the law of the Member States.

  • h)    Processor

Processor is a natural or legal person, authority, institution or other body that processes personal data on behalf of the person responsible.

  • i)      Recipient

Recipient is a natural or legal person, public authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law are not considered recipients.

  • j)      Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorized to process the personal data.

  • k)    Consent

Consent is any expression of will voluntarily given by the data subject in an informed manner and unequivocally for the specific case in the form of a declaration or other clear confirmatory action with which the data subject indicates that they consent to the processing of their personal data is.

  1. 2. Name and address of the person responsible for processing

The person responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is:

Fa. Informationstechnik Graf UG

Eilser Masch 1

30419 Hannover

DE-Niedersachsen

Tel.: +49 511 1620077

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website:
www.it-graf.com
www.pcunddrucker.de

  1. 3. Cookies

The Internet pages of the company Informationstechnik Graf UG use cookies. Cookies are text files that are filed and saved on a computer system via an Internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the person concerned from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

Through the use of cookies, Informationstechnik Graf UG can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized for the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their access data each time they visit the website because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in the online shop. The online shop uses a cookie to remember the items that a customer has placed in the virtual shopping cart.

The person concerned can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

  1. 4. Collection of general data and information

The website of Informationstechnik Graf UG collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the log files of the server. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites, which are accessed via an accessing system on our website can be controlled, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information used to avert threats in the event of attacks on our information technology systems.

When using these general data and information, the Graf GmbH does not draw any conclusions about the data subject. Rather, this information is required to (1) deliver the content of our website correctly, (2) optimize the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and ( 4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by the company Informationstechnik Graf UG on the one hand statistically and also with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.

  1. 5. Contact option via the website

Due to legal regulations, the website of Informationstechnik Graf UG contains information that enables quick electronic contact to our company and direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a person concerned contacts the person responsible for processing by e-mail or via a contact form, the personal data transmitted by the person concerned will be automatically saved. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. This personal data will not be passed on to third parties.

  1. 6. Routine deletion and blocking of personal data

The person responsible for processing processes and stores the personal data of the person concerned only for the period of time necessary to achieve the purpose of storage or if this is required by the European directive and regulation giver or another legislator in laws or regulations which the person responsible for processing is subject to.

If the purpose of storage no longer applies or if a storage period stipulated by the European legislator for directives and regulations or another competent legislator expires, the personal data will be blocked or deleted as a matter of routine and in accordance with the statutory provisions.

  1. 7. Rights of the data subject
  • a)    Right to confirmation

Every data subject has the right, granted by the European directive and regulation giver, to request confirmation from the data controller as to whether personal data relating to them is being processed. If a data subject wishes to exercise this right to confirmation, they can contact an employee of the data controller at any time.

  • b)    Right to information

Every person affected by the processing of personal data has the right, granted by the European directive and regulation giver, to receive free information about the personal data stored about him and a copy of this information from the person responsible for processing at any time. Furthermore, the European legislator for directives and regulations has granted the data subject access to the following information:

  • the processing purposes
  • the categories of personal data being processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration
  • the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing
  • the existence of a right of appeal to a supervisory authority
  • if the personal data is not collected from the data subject: all available information about the origin of the data
  • the existence of automated decision-making including profiling in accordance with Article 22 Paragraphs 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject

Furthermore, the data subject has a right to information as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, the person concerned has the right to receive information about the appropriate guarantees in connection with the transmission.

If a data subject wishes to exercise this right to information, they can contact an employee of the data controller at any time.

  • c)    Right to Rectification

Every person affected by the processing of personal data has the right granted by the European directive and regulation giver to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - also by means of a supplementary declaration.

If a data subject wishes to exercise this right to rectification, they can contact an employee of the data controller at any time.

  • d)    Right to erasure (right to be forgotten)

Every person affected by the processing of personal data has the right granted by the European directive and regulation giver to demand that the person responsible delete the personal data concerning them immediately if one of the following reasons applies and if the processing is not necessary:

  • The personal data were collected for such purposes or otherwise processed for which they are no longer necessary.
  • The data subject revokes their consent on which the processing was based pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR and there is no other legal basis for the processing.</ li>
  • The data subject objects to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or the data subject objects to the processing in accordance with Art. 21 (2) GDPR a.
  • The personal data was processed unlawfully.
  • The erasure of the personal data is necessary for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.

If one of the above reasons applies and a data subject wishes to have personal data stored at Graf Information Technology deleted, they can contact an employee of the data controller at any time. The employee of the company Informationstechnik Graf UG will ensure that the request for deletion is complied with immediately.

If the personal data was made public by Informationstechnik Graf UG and our company, as the person responsible, is obliged to delete the personal data in accordance with Art. 17 Para Implementation costs appropriate measures, also of a technical nature, to inform other persons responsible for data processing who process the published personal data that the person concerned has requested the deletion of all links to this personal data or copies by these other persons responsible for data processing or requested replications of this personal data, insofar as the processing is not necessary. The employee of the company Informationstechnik Graf UG will arrange the necessary in individual cases.

  • e)    Right to restriction of processing

Any person affected by the processing of personal data has the right granted by the European directive and regulation giver to demand that the person responsible restrict the processing if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data.
  • The person responsible no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.
  • The data subject has objected to the processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored at Graf information technology, they can contact an employee of the data controller at any time. The employee of Informationstechnik Graf UG will arrange the restriction of the processing.

  • f)     Right to data portability

Every person affected by the processing of personal data has the right, granted by the European directive and regulation giver, to receive the personal data relating to them, which the person concerned has provided to a person responsible, in a structured, common and machine-readable format. You also have the right to transfer this data to another person responsible without hindrance by the person responsible to whom the personal data was provided, provided that the processing is based on the consent in accordance with Art. 6 Para. 1 Letter a DSGVO or Art. 9 Para. 2 letter a GDPR or on a contract pursuant to Art. 6 para. 1 letter b GDPR and the processing is carried out using automated procedures, unless the processing is necessary for the performance of a task that is in the public interest or in the exercise of official authority, which has been transferred to the person responsible.

Furthermore, when exercising their right to data portability in accordance with Art. 20 Para as long as this does not affect the rights and freedoms of other people.

In order to assert the right to data transferability, the person concerned can contact an employee of Informationstechnik Graf UG at any time.

  • g)    Right to object

Each person affected by the processing of personal data has the right granted by the European directive and regulation giver, for reasons that arise from their particular situation, at any time against the processing of personal data concerning them, which is based on Art. 6 Para. 1 letter e or f GDPR to file an objection. This also applies to profiling based on these provisions.

In the event of an objection, Informationstechnik Graf UG will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves the purpose of Assertion, exercise or defense of legal claims.

If Informationstechnik Graf UG processes personal data in order to operate direct advertising, the person concerned has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If the data subject objects to the Graf information technology company to the processing for direct marketing purposes, the Graf information technology company will no longer process the personal data for these purposes.

In addition, the data subject has the right, for reasons arising from their particular situation, against the processing of personal data relating to them, which is carried out at Informationstechnik Graf UG for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 DSGVO to object, unless such processing is necessary to fulfill a task in the public interest.

In order to exercise the right to object, the data subject may contact any employee of Informationstechnik Graf UG or another employee directly. The data subject is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise their right to object by automated means using technical specifications.

  • h)    Automated decisions on a case-by-case basis, including profiling

Each person affected by the processing of personal data has the right granted by the European directive and regulation giver not to be subject to a decision based solely on automated processing - including profiling - which has legal effects on them or on them in a similar way significantly affected, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the person responsible, or (2) is permissible on the basis of Union or Member State legislation to which the person responsible is subject and this legal provisions contain appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject or (3) is carried out with the express consent of the data subject.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the Graf GmbH shall implement suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to assert rights relating to automated decisions, they can contact an employee of the data controller at any time.

  • i)      Right to withdraw consent under data protection law

Every person affected by the processing of personal data has the right granted by the European directive and regulation giver to revoke consent to the processing of personal data at any time.

If the data subject wishes to assert their right to revoke consent, they can contact an employee of the data controller at any time.

  1. 8. Legal basis of processing

Art. 6 I lit. a GDPR serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in the case of inquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data could become necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and fundamental freedoms of the person concerned do not prevail. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this respect, he took the view that a legitimate interest could be assumed if the data subject is a customer of the person responsible (recital 47 sentence 2 DSGVO).

  1. 9. Legitimate interests in processing pursued by the controller or a third party

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is conducting our business for the benefit of all our employees and our shareholders.

  1. 10. Duration for which the personal data will be stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the deadline, the corresponding data will be routinely deleted, provided they are no longer required to fulfill the contract or to initiate a contract.

  1. 11. Statutory or contractual requirements for providing the personal data; Necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual regulations (e.g. information on the contractual partner). Sometimes it may be necessary for a contract to be concluded that a person concerned makes personal data available to us, which must then be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact one of our employees. Our employee clarifies to the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences would be if the personal data were not provided.

  1. 12. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

The above part of this data protection declaration was created by the data protection declaration generator of the DGD Deutsche Gesellschaft für Datenschutz GmbH, which is known as  External data protection officer Regensburg works in cooperation with the Cologne IT and data protection lawyer Christian Solmecke  created.

  1. 13. Online presence within social media

Informationstechnik Graf UG uses online presences within social platforms and networks to communicate with customers, interested parties and users who are also active there and to inform them about our services there. The terms and conditions and data processing guidelines of their respective operators apply when the respective networks and platforms are accessed by the user.

Information technology Graf processes the data of users if they communicate with us within the social networks and platforms, unless otherwise stated in our data protection declaration.

  1. 14. Integration of third-party services and content

Information technology Graf uses certain service and content offers from third parties within the online offer on the basis of legitimate interests in order to integrate them. In the following, these are referred to as "content". These can be e.g. street maps, but also videos or fonts.

A legitimate interest lies, for example, in the analysis and optimization as well as the economic operation of our online offer within the meaning of Article 6 Paragraph 1 lit. f. GDPR.

A third-party provider is always able to perceive the IP address of the user, as this is technically necessary for the provision and presentation of the content.

In individual cases, third-party providers can use so-called pixel tags or web beacons (invisible graphics), this is usually done for statistical or marketing purposes. These graphics can be used to evaluate certain information, such as visitor traffic on the website visited.

Pseudonymous information can also be stored in cookies on the user's device. Among other things, these can contain technical information about the browser and operating system used, as well as referring websites, the respective visit time and information on the use of our online offer. This can also be linked to the same information that comes from other sources.

  1. 15. Use of Facebook Social Plugins

Informationstechnik Graf UG uses the social plugins (hereinafter referred to as "plugins") of the social network facebook.com within the online offer on the basis of legitimate interests. A legitimate interest lies, for example, in the analysis and optimization as well as the economic operation of our online offer within the meaning of Article 6 Paragraph 1 lit. f. GDPR.

"Facebook" is operated by Facebook Ireland Ltd.

Registered office: 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The plugins can be recognized by a Facebook logo and can display content or interaction elements. These include, for example, text contributions, videos or graphics. A Facebook logo is usually recognizable by a white "f" on a blue tile, as well as by using the terms "Like", "Like" or a "thumbs up" symbol). These can be visually marked with the addition "Facebook Social Plugin".

An overview of the Facebook social plugins and their respective appearance can be viewed under the following link:

https://developers.facebook.com/docs/plugins/

Facebook offers the guarantee of complying with European data protection law and is certified under the "Privacy Shield Agreement". See the following link for this: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

The user's device establishes a direct connection with the Facebook servers when the user calls up one of the functions of this online offer that contains a corresponding plugin.

The corresponding content of the plugin is transmitted directly from Facebook to the user's end device and integrated into the online offer there.

User profiles can be created from the processed data.

Information Technology Graf has no influence on the amount of data collected by Facebook with the help of this plugin.

Information technology Graf informs users according to their own level of knowledge.

Facebook initially receives the information that a user has called up the corresponding page from the online offer by integrating the plugin.

If the user is logged into Facebook, it is possible for Facebook to assign the visit to his Facebook account.

If the user e.g. If, for example, you press the "Like" button, make a comment or otherwise interact with the plugins, this information is transmitted directly from your device to Facebook and also stored there.

Even if a user is not a registered member of Facebook, Facebook can generally find out and store their IP address. According to a statement by Facebook, in Germany only one IP address is stored anonymously.

Users can find Facebook's privacy policy at the link below. Here they are also instructed about the rights and setting options to protect their privacy, informed about the further use and processing of their data by Facebook and informed about the scope and purpose of the data collection:

https://www.facebook.com/about/privacy/

If a user is a registered member of Facebook and wants to prevent Facebook from collecting data about him via this online offer and linking this to his member data already stored on Facebook, this is only possible if he logs out before using the Facebook page online offer of the company Informationstechnik Graf UG logs out of Facebook and also deletes his cookies.

As part of the Facebook profile settings, additional settings and objections are also possible for the use of data for advertising purposes:

https://www.facebook.com/settings?tab=ads 

over the US-amerikanische Website

http://www.aboutads.info/choices/ 

over the EU-Website

http://www.youronlinechoices.com/

The settings in the profile settings are platform-independent. This will be applied to all devices on which the user is logged in to Facebook.15. youtube

  1. 16. Google Maps

In addition, Informationstechnik Graf UG integrates the maps and street maps from the “Google Maps” service. The provider is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

The data necessarily processed here include the IP addresses and the resulting location data of the users. However, these cannot be collected without the consent of the user. Consent is usually given as part of the settings on your mobile device. This data can occasionally also be processed in the USA.

Datenschutzerklärung: https://www.google.com/policies/privacy/

Opt-Out: https://adssettings.google.com/authenticated

  1. 17. The Fa. Informationstechnik Graf UG bind movies of platform “YouTube”.

The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Datenschutzerklärung: https://www.google.com/policies/privacy/

Opt-Out: https://adssettings.google.com/authenticated

  1. 18. Consent to the use of data within the Teamviewer software

Informationstechnik Graf UG automatically collects and stores server and client log file information that is transmitted to us during maintenance on your system. Informationstechnik Graf UG takes the protection of your personal data very seriously and strictly adheres to the German Data Protection Act. Informationstechnik Graf UG collects, processes and uses your data for the implementation and processing of the contractual relationship with you, in particular for successful maintenance and to eliminate faults. Your data will not be used beyond this without your prior consent, in particular not for advertising purposes. Non-personally identifiable information may be collected automatically in order to provide you with a superior service, particularly to facilitate and improve the provision of software updates, support, content, TPM and other services to you.

 

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